Frequently Asked Questions ✌🏼
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When does the course start and finish?
It is entirely self-paced, so you decide when to start and finish based on your schedule. The course shouldn’t take more than 10 hours to complete. We recommend spending at least 2 hours a week and finishing the course in less than 5 weeks.
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Can I take the courses at my own pace?
Absolutely! This course is designed for currently active and working professionals, so it is self-paced, allowing you to start, pause, and complete them whenever you like.
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Do I need to have experience to take these courses?
No experience is necessary! Whether you’re new to customer success or a seasoned professional, our courses are crafted to benefit learners at every level.
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How do I access the course materials?
After you complete the course, if you want private sessions, you can book a time with the course instructor, Gozde, here from her calendar.
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What if I need help or support during the course?
Our support team is here to assist you with any questions. You can reach out via email from info@gozdegorce.com for quick assistance in navigating the course platform or understanding course content.
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How long do I have access to the course after enrollment?
Once enrolled, you’ll have lifetime access to the course materials to revisit lessons and resources anytime.